Privacy Policy

Last updated: May 2026

Charlotte Bonde Sthlm ("Charlotte Bonde", "we", "our" or "us") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit charlottebonde.com, subscribe to our newsletter, create an account, or purchase products from us.

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Swedish legislation.

Data Controller

Charlotte Bonde Sthlm

Email: info@charlottebonde.com

Website: charlottebonde.com

Personal Data We Collect

We may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order history

  • Purchase information

  • Customer service communications

  • Newsletter preferences

  • IP address

  • Device and browser information

  • Website activity and usage data

How We Collect Data

We collect personal data when you:

  • Place an order

  • Create an account

  • Subscribe to our newsletter

  • Contact us

  • Browse our website

  • Interact with marketing communications

Legal Basis

We process personal data based on:

  • Contractual necessity

  • Legal obligations

  • Legitimate interests

  • Consent

How We Use Your Data

We use your information to:

  • Process orders

  • Deliver products

  • Manage customer service

  • Improve our website

  • Send newsletters and marketing communications

  • Prevent fraud

  • Comply with legal obligations

Marketing and Advertising

If you subscribe to our newsletter, you consent to receiving emails about product launches, editorial content, invitations, offers and updates.

To provide a more relevant experience, we may use limited customer information such as email addresses in a pseudonymised or hashed format to create audiences and measure advertising performance across platforms including:

  • Meta

  • Instagram

  • Google

  • YouTube

  • TikTok

  • Pinterest

This allows us to show more relevant content and reduce irrelevant advertising.

We do not sell your personal data.

You may withdraw your consent at any time by unsubscribing or contacting info@charlottebonde.com.

Analytics

We use Google Analytics and similar analytics tools to understand how visitors use our website, improve performance, and enhance customer experience.

Google Analytics may collect information such as:

  • IP address

  • Device information

  • Browser information

  • Pages viewed

  • Time spent on site

  • Traffic source

Where required by law, analytics tracking is only activated after your consent.

Sharing Personal Data

We may share data with trusted service providers including:

  • Shopify

  • Shopify Payments

  • Stripe

  • Klarna

  • PayPal

  • Shipping providers

  • Klaviyo

  • Google

  • Meta

  • TikTok

  • Pinterest

These providers process personal data only on our behalf or under their own legal obligations.

International Transfers

Some providers may process data outside the EU/EEA.

Where applicable, we rely on Standard Contractual Clauses or other approved safeguards.

Retention

We retain data only as long as necessary.

Order information is typically retained for seven years to comply with Swedish accounting legislation.

Your Rights

You have the right to:

  • Access your data

  • Correct inaccurate information

  • Request deletion

  • Restrict processing

  • Data portability

  • Object to processing

  • Withdraw consent

For requests, contact:

info@charlottebonde.com

Complaints

You may lodge a complaint with:

Integritetsskyddsmyndigheten (IMY)

www.imy.se

Contact

Charlotte Bonde Sthlm

info@charlottebonde.com

charlottebonde.com